Contracting Information A - L

Centene – Allwell, Ascension Complete, Fidelis Care, Health Net, and WellCare

Central

CIGNA Healthcare

CIGNA Med Supp

CIGNA ACA

Clear Spring Health

Clever Care

Clover Health

Commonwealth Care Alliance

Denver Health Medical Plan

Devoted Health Plans

Elderplan

Emblem

Essence Healthcare (Stanford)

eternalHealth AZ

eternalHealth MA

Excellus – Univera

Fallon

Florida Blue

Freedom Health – Optimum Healthcare

Friday Health ACA

Gold Kidney

Guarantee Trust Life

Harvard Pilgrim Healthcare – Stride

Hamaspik

HCSC ACA

Health New England

Health First NY

Health First FL

Health First FL ACA

Heartland National Life

Highmark

Horizon / Braven

Humana

IBC – AmeriHealth

IMG

Imperial Health Plan

Indiana University Health Plans

Innovative Integrated Health Community Plans

Intervalley

Jefferson Health Plans

Kaiser Permanente

KelseyCare

LA Care

Liberty Heatlhcare

Liberty Bankers

Aetna

Contracting

Thank you for your interest in marketing Aetna Medicare and SilverScript through Applied General Agency. Aetna uses an online contracting system and we will need some information to get the process started.

To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com . You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”. After you return the 5.6 Add Carrier Request you will receive an invitation with a link to begin contracting in a few days. Click on the link to begin contracting.

For a full overview please see Aetna Onboarding Guide

Aetna: Invitation

You will be asked if you already have access to the Aetna Producer World. If you do not, you will be asked to register. After you are registered for Producer World, click back on the contracting link and log in using your Username and Password.

If you, cannot find your invitation email or are taken to the Producer World home page, navigate to Individual Medicare, Quick Links then Medicare Producer Contracting. If you have multiple invites, you will need to cancel all but one invite to move forward.

Aetna: Producer World welcome

Upon login to Producer World, your records will be pulled from the National Insurance Producer Registry. Be sure to update your personal and firm information with the National Insurance Producer Registry https://nipr.com/licensing-center/change-contact-info.

Aetna will then ask if you are contracting as an agency. Select YES if you are the principal of your own corporation. Select NO if you are not the principal of your own corporation.

Aetna: Agency Contracting

You will then review and sign your W-9. Complete required fields with and select the blue “Click to Sign” button.

Aetna: Click to Sign W-9

Continue and select invitation.

Aetna: Select Invitation

Now you will work your way through each contracting tab. Fill in all the mandatory fields as requested. The tab will show “incomplete” if information is missing. Note the final “Transfer” tab – this is where you will upload your Aetna transfer form if you are moving from a different upline agency. This is NOT required if you are contracting with Aetna for the first time.

Aetna: Transfer

If you are already contracted you will need to complete the Aetna Transfer Release form. If your current upline signs it, you will transfer immediately. If the form is not signed by your upline, upload the form with just your signature and you will be realigned after a 90-day waiting period. No transfers can be made between 10/1 and 12/31.

After all tabs have been completed, submit the contract for processing. You will receive a confirmation of submission. You can immediately begin Aetna certification by using Aetna certification instructions in your AGA back office portal under Sales Tools, My Sales Tools then Certifications.

IMPORTANT – Your contract will finish NOT processing until certification is complete.

Upon completion of your contract and yearly certification, you will be appointed by Aetna for Individual Medicare products in the pre-appointing states where they hold an active license. Just-in-time appointing states will be ordered after a policy is written.

Transfer/Release Policy

Transfers are not permitted or processed from October 1 – December 31. The last day to submit a notice of intent for the current year’s AEP is June 30th.

If you are currently contracted, have been with your current upline for at least three months AND have no production in the last three months you may submit a new contract. Please follow the instructions above for new contracting.

If you are contracted less than three months or have had production in the last three months, you will need to complete a new contract and upload the Aetna Transfer Release form. Please follow the instructions above for new contracting.

If your upline will not sign the Transfer form, begin a notice of intent by completing all the way to the agent portion of the Transfer form. The completed transfer must be submitted electronically via Medicare Producer Contracting via Producer World. Open Producer World>Medicare Producer Contracting>Open assigned invitation>Add Document>Upload transfer or intent to transfer. Once submitted, you will be transferred to the AGA after a 3-month interim period.

Demographic Changes

Update your personal and firm information with the National Insurance Producer Registry https://nipr.com/licensing-center/change-contact-info. Your demographics from NIPR will flow into Aetna’s contracting tool.

Log into Producer World https://www.aetna.com/about-us/login.html. Navigate to Manage your personal information > Personal/Firm profile > Firm Access Info/privileges > Personal Profile

If you have questions, just contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are 8 a.m. to 8 p.m. ET from Monday – Friday.

EFT Changes

Log into Producer World https://www.aetna.com/about-us/login.html. Navigate to the Compensation section. Click “Get compensation statement” then select the applicable direct deposit link (individual or firm). Submit the updated form online.

If you have questions, just contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are 8 a.m. to 8 p.m. ET from Monday – Friday.

Add Non-Resident State

You should actively monitor your RTS status before selling in each state where you conduct business. You can begin to monitor your active RTS status now on our new map tool on Aetna’s Individual Medicare Page under Requirements to sell on Producer World, https://www.aetna.com/about-us/login.html. This interactive map will allow an agent or agency principal to determine their own RTS status by product and by state, specific to the selling season.

To add a state email brokersupport@aetna.com, and include your name, NPN, non resident license, and state you would like to be contracted in that state.

Some state appointments are processed just in time, and others need an appointment prior to submitting business. Review Aetna’s Pre-Appointment State List

Assignment of Commissions

Agents can only assign commissions to themselves or a broker-owned agency. Aetna allows for one agent-principal per broker-owned agency. If assigning commissions to a third party there are two options. One, the agent can contract as an LOA under AGA. AGA will pay agent commission in accordance with the assignment of commission on file. Two, update the agent’s EFT to pay the third party. The agent will get the 1099 at the end of the year, but the third party’s accountant can change that to the third party with a form.

Aetna ACA

Contracting

Thank you for your interest in contracting with Aetna ACA . AGA is partnered with our Integrity Partner, Plan Advisors, for us to offer this carrier to our agents. To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com. You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”.

After a few days, you will be sent a contracting link to complete your ACA contracting.

Adding Aetna ACA Existing Broker or Aetna ACA New Broker and choose Plan Advisors as your upline.

Transfer/Release Policy

Thank you for your interest in contracting with Aetna ACA . AGA is partnered with our Integrity Partner, Agent Pipeline, for us to offer this carrier to our agents. To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com. You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”.

After a few days, you will be sent a contracting link to complete your ACA contracting.

Adding Aetna ACA Existing Broker or Aetna ACA New Broker and choose Plan Advisors as your upline.

Demographic Changes

Update your personal and firm information with the National Insurance Producer Registry https://nipr.com/licensing-center/change-contact-info. Your demographics from NIPR will flow into Aetna’s contracting tool.

Log into Producer World https://www.aetna.com/about-us/login.html. Navigate to Manage your personal information > Personal/Firm profile > Firm Access Info/privileges > Personal Profile

If you have questions, just contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are 8 a.m. to 8 p.m. ET from Monday – Friday.

EFT Changes

Log into Producer World https://www.aetna.com/about-us/login.html. C lick on ‘ Compensation Services ‘ which is located on the left side of the screen then click on ‘EFT & forms’.

If you have questions, just contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are 8 a.m. to 8 p.m. ET from Monday – Friday.

Add Non-Resident State

To do an add state email Aetna at Laau@aetna.com with a license copy and your NPN in subject line.

Assignment of Commissions

Commission can be assigned to agent/agency of your choosing.

Aetna Med Supp

Contracting

Thank you for your interest in marketing Aetna Med Supp through Applied General Agency. Begin your Aetna Med Supp contracting today via DocuSign Aetna Med Supp Contracting

Transfer/Release Policy

To begin a transfer for Aetna Med Supp you will need to complete the Aetna Med Supp Contracting and submit the form via DocuSign.

A letter of release is needed if you have written business within the past 6 months or have been contracted with your current upline for less than 6 months.

If you are unable to obtain a release, you may begin a delayed 6 month release.

Add Non-Resident State

To add a state log in to https://www.aetnaseniorproducts.com/ssi/index.html, select under Agent Management, then add state through Appointment Request.

EFT Changes

To change your EFT, complete the EFT form. Either fax 855-571-3847 or electronically send to Aetna Med Supp. To electronically submit l og into https://www.aetnaseniorproducts.com/ssi/index.html, s elect My Tools, Agent Maintenance. Request type is Agent Maintenance, Select Agent Number, upload EFT form, and submit.

AGA

EFT Changes

To set up, change or cancel your EFT for AGA commissions please complete the EFT Form via DocuSign. The name on check must match the payee name we have on file. If you are changing your payee name please complete the corresponding AOC change forms.

AOC Set Up & Termination

Assignor = the party (individual/entity) that is assigning its commission

Assignee = the party (individual/entity) that is receiving the commission

Please contact contracting@appliedga.com with questions.

If you would like to set up and assign commissions to a corporation you own, please complete the AOC Principal Owned via DocuSign. Be prepared to upload a copy of the corporation license, E&O, and void check. Completing these forms will only change how AGA pays out your agent commissions. AGA will send out contracting links for direct-pay carriers these need to be completed to allow to be paid to your corporation. Each direct pay carrier has a unique process for updating how commissions are paid.

If you would like to set up and assign commissions to a corporation you do not own, please complete the AOC Non-Principal Owned via Docusign. Assignor will need to enter the contact information for the Assignee. The Assignee must be a signing principal of the corporation, and will need to be prepared to upload a corporation license, E&O and void check. The forms are completed once the Assignor and Assignee complete their portions of the forms. Completing these forms will only change how AGA pays out your agent commissions. AGA will send out contracting links for direct-pay carriers these need to be completed to allow to be paid to the corporation. In instances where the carrier does not allow agent-to-agent AOC or the corporation is not contracted agent commissions can be directed to AGA for distribution.

To terminate an assignment of commission and have your new and past business paid to you, complete the AOC Termination Form. This will require approval from the Assignor and Assignee. Assignor will need to enter the contact information for the Assignee. The Assignee must be a signing principal of the corporation. The forms are completed once the Assignor and Assignee complete their portions of the forms.

To terminate an assignment of commission and have new business paid to you, complete the AOC Termination Form Future Business. Be prepared to upload a copy of a void check. This does not require approval from your previous Assignee to terminate.

Hierarchy Changes

Changes within AGA’s hierarchy can be requested by using AGA Hierarchy Transfer Form via DocuSign. This form has a signing order and will need to be completed by all parties before a hierarchy change is made in AGA’s system.

  1. The releasing principal will click on the link above. The releasing principal will need the agent’s name, the agent’s email on the landing page. On the DocuSign the releasing principal will need to complete the form and list name of the agency the agent is transferring to.
  2. The form will be sent to the agent to complete and sign
  3. The form will be approved by AGA Sales, Jason Bronston
  4. AGA Contracting will then process the hierarchy change

To leave AGA contact help@appliedga.com

Contracting Status Meanings

Contracting can be sent in at the same time as the first piece of business

Errors and Omissions

Aflac

Contracting

Thank you for your interest in marketing Aflac through Applied General Agency. Aflac uses an online contracting system and we will need some information to get the process started.

To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com. You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”. After you return the 5.6 Add Carrier Request you will receive an invitation with a link to begin contracting in a few days. Click on the link to begin contracting.

The email will be from DoNotReply@aetna.com with “Your application for Aflac” as the subject. Note: A reference number will be generated after you access the link. Please keep this number for your record in order to return to this application if needed.

Contracting:
Click the link in the email
Click the “Start” button or enter your reference number if you are returning to a previously started application.
IMPORTANT – Be sure to save your reference number in case you need to come back to contracting application
Scroll through the screens and complete all the requested information
You will be able to upload any documents that may be needed, such as release letters or explanations for special circumstances
Review your information at the at the “Acknowledgment” page – prior to submission
Click the “Submit” button

Please see Onboarding Guide for a step-by-step guide.

You will receive an email letting you know that your contracting application has been received for processing. Processing will take approximately 7-10 business days. An email will be sent to you with your new Aflac writing number when the approval process is complete.

If you are licensed to sell Final Expense individual whole life insurance plans, you are required to complete an annual anti-money laundering course and provide Aflac proof of completion. Upload your AML training on https://www.suppinsadmin.com/ssitpa/tpaSecure/afl/aflHome.html under My Business then My Profile.

AML training can be completed on www.limra.com.

Transfer/Release Policy

A letter of release is needed if you have written business within the past 6 months or have been contracted with your current upline for less than 6 months.

To transfer immediately a letter of release is needed from your current upline.

If you are unable to obtain a release, you may begin a delayed 6 month release. To begin you will need to contact the Regional Sales Specialist at Aetna to let them know you would like to change hierarchies. You will be able to switch hierarchies 6 months after making this request and can continue to write business during this waiting period.

When the 6 month waiting period is over, you will need to submit a new contract with the requested upline hierarchy.

Add Non-Resident State

To review your state appointments with Aflac log onto https://www.suppinsadmin.com/ssitpa/tpaSecure/afl/aflHome.html. Go to My Business, then my Profile to review your state appointments.

In regard to states, all states are JIT except AK, PA, UT, and WY. Those 4 are pre-appointment. If needed, those can be sent to the Tier One at information@aflac.aetna.com and other various licensing questions as well.

EFT Changes

AIMC – ACE, MAC, Lumico, Lumico FE, Woodmen Life

Contracting

Thank you for your interest in marketing AIMC – ACE, MAC, Lumico, Lumico FE, Woodmen Life through Applied General Agency. AIMC uses an online contracting system and we will need some information to get the process started.

To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com. You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”. After you return the 5.6 Add Carrier Request you will receive an invitation with a link to begin contracting in a few days. Click on the link to begin contracting.

Transfer/Release Policy

No release is required if the agent has now written in the past 6 months and has been contracted for less than 6 months.

To begin a transfer please email the intent statement to contracting@appliedga.com and licensing@aimc.net. The letter of intent is a statement in the body of your email. Please state your name, NPN, your request to transfer to AGA, indicate where commissions are to be paid (self or your corporation), indicate if you have a downline, indicate if you would like an advance (6 or 9 months), and list the states you are contracting in. For example, Hello my name is John Smith, NPN 123123. Please process my hierarchy change to Applied General Agency. I would like my commissions to be paid to my corporation JS Insurance. I do not have any agents in my current downline. I would like to advance my commissions to 9 months. Please contact me in the states that I am licensed in, CA OR, WA, and TX. Thank you,

Add Non-Resident State

Email licensing@aimc.net and indicate what states you want to be contracted with. Include your name, NPN and indicate what carrier(s) the change is for.

All states are pre-appointment – meaning for any state the agent must see it on the ACE E-app portal before writing an application. (Any state is all the states available whether the state has an appointment process or not!)

ACE requires that all individuals hold a valid license in any state they want to conduct business. This includes their resident state although that state may not be available with product at this time. If contracting as an agency, please make all agents aware that ACE requires the agency to hold a valid license in any state they want to conduct business and receive commission of any type. This includes states that may not require an insurance agency license (IA, RI, TN & WI). Please encourage all agents to choose all the states they will be doing business in when completing the online contract. This will speed up the process when they need to write an application as an agent cannot write for ACE if the state has not been activated on their contract/writing#.

EFT Changes

Email licensing@aimc.net and indicate what the changes are. Include your name, NPN and indicate the carrier(s) you are making the change for.

Agewell

Contracting

As of 11/1/2023 Agewell no longer marketing MAPD Plans

Thank you for your interest in contracting with AgeWell New York through AGA. Please have your NY license, E&O and AHIP ready to upload. When completed your contracting will be sent to AgeWell by AGA, and then you set instructions to complete your certifications. Please contact contracting@appliedga.com with questions.

To get started complete the Docusign AgeWell New York Contract.

Transfer/Release Policy

Agents can request a 6 month delayed release with completing part 1 of the Transfer Release Form. Or can complete part 1 & 2 of Transfer Release Form (where FMO signs) for an immediate transfer. Send the completed transfer form to medicarebrokerintake@agewellnewyork.com & contracting@appliedga.com.

Alignment

Contracting

Thank you for your interest in marketing Alignment through Applied General Agency. Alignment uses an online contracting system, and will require you to complete your own contracting. Please allow about two hours to complete this process. You will be contracting and certifying in one sitting, when complete you should be sent a ready to sell letter. Please have your license, E&O and AHIP ready to upload.

Navigate to https://www.alignmenthealthcare.com/Partners/Brokers; click on Certify+, and select New Agent. Enter your NPN and submit.

Complete General Information. Select Applied General Agency as your contracted affiliation. Just start typing Applied and a drop down will appear for you to select Applied General Agency. Select NEXT.

Alignment: 2020 Certification

https://www.alignmenthealthcare.com/Partners/Brokers; click on Agent tab, and select New Agent. Enter your license, NPN and selling market. You will be taken to where you left off.

Transfer/Release Policy

Policy: Active Agents in good standing will be granted a (1) time per year hierarchy change with no release required from FMO/Agency hierarchy. Requests need to be submitted by 15th of the month, to be effective the following month with a blackout period from October – December. Moves requested during the 4th quarter will require a letter of release in order to be honored.

To begin the transfer please complete the Alignment Transfer Form. Be prepared to upload a letter of release If you are submitting the request in October – December.

Contracted Agency = Applied General Agency LLC

Add Non Resident State

Log into Alignment portal, and complete state specific certifications. https://agents.alignmenthealthcare.com/

EFT Changes

Alignment offers direct pay to agents. Agents will be opted into direct pay or opted out of direct pay based on AGA’s data.

An agent who opted out of direct pay will continue receiving commissions paid by AGA. If an agent is marked as an AOC will not be added to direct pay. To change an AOC agent’s Alignment pay the principal will need to email contracting@appliedga.com and confirm the change that is needed. It is very important to note Alignment’s direct pay will be for new business AND renewals. ALL commissions will be paid to a single location. If a captive agent moved to direct pay, the agent would receive renewals that are not contractually due to them.

An agent who is opted in for direct pay will be sent additional requirements by Alignment, including providing bank account information, submitting a W9 form, and signing Direct Pay Agent Joinder. Failure to complete these steps will result in payments continuing to be directed to AGA, for disbursement. Multiple agents can assign their commissions to a corporation/person. Agents will still be broker of record no matter where they point their commissions. (LOAs are not available, just AOC). Also, direct pay is unique to the agency through which the business was written. Therefore, if an agent moves from AGA to a different agency and opts for direct pay, it will only apply to the business written under the new agency.

Set up Alignment Health EFT by navigating to the My Commission tab in your Alignment Broker Portal, and then click on “Connect to e123” to sign up.

In the e123/Unified TPA Agent Payment portal, follow these steps:

Download, complete, and sign your W-9. Upload it to the Documents section.

After completing these steps, expect an email from agent@unifiedtpa.com confirming your Opt-in Status or addressing any missing or incomplete information. If you have any questions, please reach out to PartnerExperience@ahcusa.com.

Allstate Health

Contracting

Begin contracting by using the following contracting link: AGA/Allstate Health Landing Page

Transfer / Release Policy

Releases are handled on a case-by-case basis. If you are unable to complete your online contracting link contact NatGenAHagentserv@ngic.com, state that you are contracting under AGA, and you will be advised on how to move forward.

Ambetter ACA

Contracting

Thank you for your interest in contracting with Ambetter ACA . AGA is partnered with our Integrity Partner, Plan Advisors, for us to offer this carrier to our agents. To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com. You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”.

After a few days, you will be sent a contracting link to complete your ACA contracting.

Transfer / Release Policy

All agents must complete the Ambetter Broker Release Form and submit to Ambetter for review and approval. Forms should be submitted to Ambetterbrokers@centene.com. Please Cc contracting@appliedga.com & info@myplanadvisors.com on the email request.

NOTE: Agents that are currently direct with Ambetter: only the Sub-Producer signature is required (not the Principal & Agency).

Transfer Timeframe: Requests are generally processed within 15 business days.

Ambetter reserves the right to deny this request. Ambetter does not under any circumstance transfer membership or commissions.

Any commissions and membership that the sub-producer earned while under the contracted agency & principle noted on this form will not be transferred to sub-producers new requested contracting entity. All commissions and membership earned by the sub-producer listed on this form while contracted under agency and principle listed on this form will remain. No exceptions will be granted.

Upon completion agent needs to recontract

No delayed release process

Blackout period varies year to year. Determined by Ambetter

Demographic Changes

EFT Changes

Changes can be made by contacting info@myplanadvisors.com

Add Non Resident State

American Benefits Life – Liberty Bankers

Contracting

Thank you for your interest in marketing American Benefits Life – Liberty Bankers through Applied General Agency. Aflac uses an online contracting system and we will need some information to get the process started.

To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com. You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”. After you return the 5.6 Add Carrier Request you will receive an invitation with a link to begin contracting in a few days. Click on the link to begin contracting.

Transfer / Release Policy

No transfer will be allowed in the first 12 months of an agent’s contract. Transfer without production in the last 12 months does not require a release.

When an agent requests a transfer from their hierarchy and is declined, after 31 days of non- production the agent can request a direct transfer from the Company or the applicable rules of engagement promulgated by the Company will apply.

Cannot transfer for a higher-level contract in first 12 months following release.

Same transfer rules apply to everyone.

Demographic Changes

Changes can be made on www.lbig.com, at the top right where it says myLBIG Portal, under the AGENTS Header, click Med Sup American Benefit.

EFT Changes

Changes can be made on www.lbig.com, at the top right where it says myLBIG Portal, under the AGENTS Header, click Med Sup American Benefit.

Add Non Resident State

Changes can be made on www.lbig.com, at the top right where it says myLBIG Portal, under the AGENTS Header, click Med Sup American Benefit.

NM and PA are our only pre-appointment states. All other states are set up with the agent submits an app in the state.

AmeriHealth – IBC

Contracting

Thank you for your interest in contracting with AmeriHealth – IBC. To get started complete the contracting link via DocuSign. AGA is partnered with our Integrity Partner, Ritter, for us to offer AmeriHealth – IBC to our agents. Be prepared to upload a copy of a void check. After the DocuSign submission, you will receive a contracting link to begin contracting in a few days. Click on the link to begin contracting.

(Not Common) AmeriHealth – IBC Indirect Pay Contracting Link: AGA pays you for your enrollments

Transfer / Release Policy

Thank you for your interest in contracting with AmeriHealth – IBC. To get begin your transfer complete the contracting link via DocuSign, and indicate you are transferring your appointment. AGA is partnered with our Integrity Partner, Ritter, for us to offer AmeriHealth – IBC to our agents. Be prepared to upload a copy of a void check. After the DocuSign submission, you will receive a contracting link to begin contracting in a few days. Click on the link to begin contracting.

(Not Common) AmeriHealth – IBC Indirect Pay Contracting Link: AGA pays you for your enrollments

Important transfer notes:
• Sales with coverage effective dates on or after the hierarchy switch date will be credited to the new FMO/MGA.
• Hierarchy switch dates or level changes may only be effective on the first day of a calendar month.
• Requests for an agent switch to a new FMO/MGA for an October 1 effective date must be received no later than September 15.
• Hierarchy switches will not be approved for November 1 or December 1 effective dates, herein referred to as the blackout period.
• For an agent switch to a new FMO/MGA to commence on January 1, agent must be certified with the new FMO/MGA by September 30 of the prior calendar year. An Agent who does not meet the September 30 certification completion date will not become effective with the new FMO/MGA until March 31 or later, pending completion of all required steps.
• New Agents must complete all steps of the Independence/AmeriHealth- certification process within 30 days of receiving the IBC/AmeriHealth certification link. If agent doesn’t complete the Independence /AmeriHealth certification within 30 days the agent will not be aligned to the new FMO/MGA.
• Requests for an Agent change to a General Agent level, or for an increase to a General Agent’s level, must be submitted using the Hierarchy Switch request with the requested level notated. The proposed GA’s downline must also submit Hierarchy Switch requests at that time. GA level requests will be denied if the FMO-GA contractual requirements are not met at time of submission.

Demographic Changes

Email license@ritterim.com with the requested changes.

EFT Changes

Complete EFT Change Form Via Docusign

Add Non Resident State

To add a state please complete new contracting to add your requested state.

(Not Common) AmeriHealth – IBC Indirect Pay Contracting Link: AGA pays you for your enrollments

Ameritas Dental and Vision

Contracting

Thank you for your interest in contracting with Ameritas. To get started please complete the Ameritas AGA Agent Contract via DocuSign. Be prepared to upload a void check and a letter of explanation if needed. Your contract will be sent to AGA and Ameritas immediately after submission for processing. After processing Ameritas will send a welcome letter that includes your writing number and custom URL.

Important: Enter your full name as it appears on your license after clicking the contracting link.

Transfer / Release Policy

Agents are free to transfer their Ameritas appointment without a release after 6 months of no production under their current GA. To begin the transfer please complete the Ameritas AGA Agent Contract via DocuSign. Be prepared to upload a void check and a letter of explanation if needed. Your contract will be sent to AGA and Ameritas immediately after submission for processing. After processing Ameritas will send a welcome letter that includes your writing number and custom URL.

Important: Enter your full name as it appears on your license after clicking the contracting link.

Demographic Changes

Email LC@ameritas.com with your demographic changes

EFT Changes

Add Non Resident State

Agents are able to sell products as long as they are contracted in ‘just in time’ status. States are appointed as business is submitted. PA is our only pre-appointment state. If an agent wants to quote in PA they need to notify LC@ameritas.com to add their PA appointment.

Assignment of Commissions

Anthem Blue Cross and Amerigroup

Contracting

Thank you for your interest in marketing Anthem Blue Cross & Amerigroup through Applied General Agency. Anthem uses an online contracting system and we will need some information to get the process started.

To get started log into your AGA portal and obtain a 5.6 Carrier Request Form and send it to contracting@appliedga.com . You will find this form in your AGA portal under Sales Tools, My Sales Tools, Forms Library, then “5.6 Contracting Forms”. After you return the 5.6 Add Carrier Request you will receive an invitation with a link to begin contracting in a few days.

The Anthem email will be from software.support@anthem.com with the subject of “Action Required: Your agency has asked us to appoint you”. The body of the email will indicate that the invite was sent to you by ‘APPLIED GENERAL AGENCY, INC’.

If logging in using the link in the email notification received from SoftwareSupport@anthem.com, once logged in you will land directly in the appointment request. If logging in by going to https://brokerportal.anthem.com/apps/ptb/login, Click the ‘Complete Appointment’ button

Basic Information: If Contracting as a Corporation: The agency information section will only appear if you select ‘yes’ to indicate you are the Principal of an Agency or General Agency. If you are a not the principal of the agency, please select ‘no’ and you will not be prompted to enter any agency information.

Appointment Section: Select the state/brand combinations you would like to be appointment/contracted in. Select “Line of Business” – most states will have the options of Individual, Large Group, Small Group and Senior. You will select one option and then select Add another Line of Business to add additional options. Select who your Medicare commissions should be paid to. When contracting as a corporation both you and your corporation need to be licensed in all states being requested.

To sell Medicare with AGA it is very important to select to sell the Senior line of business.